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Travel terms & conditions

The ANVR Business to Business (B2B) Terms & Conditions are valid until 1st July 2018 wenn new ANVR Business Terms & Conditions (first download) are applicable to all travel services provided by the travel company on the basis of a framework agreement. See for a full explanation the download ANVR Business Terms & Conditions per 1st July: Explanation.

The ANVR Consumer Terms & Conditions (Travel and Booking Terms & Conditions) are drawn up, updated and adapted if necessary in consultation with the Consumers‘ Association (Consumentenbond) in the context of the SER Self-Regulation Group.
These Consumer Terms & Conditions are replaced per 1st July 2018 by the ANVR Traveller Terms in order to apply to the new Travel Package Directive as implemented in Dutch law.